Email Personalization: File Upload Requirements

With people-based email, you can implement personalized content within all of your email campaigns.

Our people-based email product takes dynamic content and personalization to the next level, making your campaigns more engaging, impactful, and effective.

Here's how:

Step 1:

Add your custom content to your audience file.

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File Requirements:

  • The file must contain headers.
  • Header names can not contain “Connect_” or any special characters or spaces - only letters and numbers.

  • Header names must not exceed 24 characters.

  • Header names must not be duplicated in the same file.

  • All URLs contained in your file must be valid URLs beginning with 'http://' or 'https://'. For example: 'https://www.domain.com'.

Step 2:

Load the file into Connect and create a Match & Activate Audience. 

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Step 3:

Every column in your file is mapped as a custom macro and is ready to use. Your column header is your macro name. 

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Step 4:

Add your macro to your HTML - you can add either a custom macro
or a standard Connect macro. Write the macro you want to leverage in double curly brackets (see example below).

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For more information, view our Connect Self-Serve Guide